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Finder Customer Satisfaction Awards

We don't decide the winners of these awards – the customers do! Find out which brands are loved by their customers.

Our first-ever US Customer Satisfaction Awards, held in February 2024, were based on the results of a customer survey carried out across three categories in December 2023. There were nearly 2,900 customer responses overall, with a minimum of 400 in each consumer category.

The survey asked respondents how satisfied they were with their provider (on a scale from one to five), and whether they would recommend it to a friend. We turned these results into overall customer satisfaction star ratings, then shortlisted the top-performing brands for our awards, and identified the winning and highly commended companies in each category.