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Avast review

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Cloud-based endpoint protection for businesses large and small.

Avast offers comprehensive, real-time threat detection to monitor employees’ computers remotely. But some users report that Avast makes computers sluggish, and that frequent pop-ups are distracting.

Quick take

  • Choose this software if many of your employees work remotely, mostly on computers.
  • Consider something else if you’re looking for antivirus protection that doesn’t impact the speed of your computer.

Details

Price starts atFree trial, and paid plans start at $36.99/month
App Integration Yes
Tech SupportPhone
Email
Monthly Plan$36.99

How does Avast for business work?

Avast is a cloud-based antivirus software. This means that security admins can manage it from any device, as long as they have an Internet connection. It’s a security solution for computers, offering:

  • Antiphishing
  • Antispam
  • Application control
  • Data shredder
  • Firewall
  • Https scanner
  • On-demand scanning
  • Malware protection
  • Sandboxing
  • Server protection
  • Streamed updates

Avast prices and fees

Businesses in search of antivirus software can choose from three plans:

AntivirusAntivirus ProAntivirus Pro Plus
Annual cost$36.99$46.99$56.99
Features
  • Antispam
  • Behavior shield
  • CyberCapture
  • Email shield
  • File shield
  • Firewall
  • Management console
  • Sandbox
  • SmartScan
  • Webshield
  • Wi-Fi inspector
Same as Antivirus, plus:

  • Data shredder
  • Exchange protection
  • Sharepoint protection
  • Software defender
Same as Antivirus Pro, plus:

  • Browser cleanup
  • Passwords
  • SecureLine VPN

Businesses in search of more niche solutions might be interested in its other products. Below you’ll find three products that target specific security needs.

Antivirus for LinuxStandalone AntivirusPatch Management
Annual cost$259.99$36.99$29.99
Features
  • Core security
  • File server security
  • Antispam
  • Behavior shield
  • CyberCapture
  • Email shield
  • File shield
  • Firewall
  • Sandbox
  • SmartScan
  • Wi-Fi inspector
  • Webshield
  • Advanced reporting
  • Automatic scans
  • Customizable patches
  • Flexible deployment schedules
  • Intuitive dashboard
  • Master agent capabilities
  • Patch scan results
  • Thousands of patches
Avast also has management solutions for tech admins that need to manage security for an entire team all in one console.

Management ConsoleCloudCare
Annual costFree with the purchase of any Avast planContact Avast for details
Features
  • Automatic task scheduling
  • Cloud console
  • Device activation, groups and settings
  • Local update server
  • Management and reporting dashboard
  • Manual deployment
  • Notifications
  • Remote deployment (coming soon)
  • Task types
  • User permissions (coming soon)
  • Centralized device and policy management
  • Comprehensive activity reports
  • Real-time alerting
  • Security dashboard

Good to know: Avast offers a 30-day money-back guarantee, so if you’re not happy with the software you can get a full refund.

How do I sign up for Avast?

Avast is essentially a vendor that sells its own antivirus software. So signing up simply requires that you purchase a membership plan.

  1. Click For business.
  2. Click Shop.
  3. Select a plan and click Get it now.
  4. Enter your payment information and click Place your order.

Sign up now

Pros and cons

Overall, Avast is effective at what it claims to deliver — antivirus protection. Still, weigh the pros and cons before signing up, including:

Pros

  • Easy to set up and install — and updates are automatically facilitated by the cloud.
  • Compatible with Windows 7 and newer, plus Mac OS, Android and iOS.

Cons

  • Virus scans can slow down your systems

Customer reviews and complaints

Avast’s ratings are 2 out of 5 stars on Trustpilot, compiled from more than 2,760 reviews. Many unhappy customers report that it was difficult to contact Avast customer service, and expressed frustration with the “upselling” sales techniques it used to persuade them to purchase a more expensive protection plan. Still, most of those reviewers appear to be individuals, not businesses.

That said, Avast has a generally positive reputation in business forums around the web. In general, people praise its user-friendly interface and overall effectiveness — though some Redditors complain about the frequent pop-ups and claim that Avast slows down the pace of their computers.

How do I contact Avast support?

If you haven’t paid extra for premium support, submit a form online to get in touch with its customer service team. However, businesses that anticipate needed technical support made find its premium support package worth it.

Free supportPremium support ($20 annually)
Support hours24/524/7
First response timeBest effort1 hour
Web ticketing/email
Live chatOnly for managed products
PhoneOnly for managed products
Request tracking
Priority status and escalation
Remote installation, configuration and deployment

Bottom line

Avast has a strong record of helping companies protect their computers from harmful attacks. But if you’re still on the fence, compare it to other antivirus solutions.

Frequently asked questions

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