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Avast review
Cloud-based endpoint protection for businesses large and small.
Avast offers comprehensive, real-time threat detection to monitor employees’ computers remotely. But some users report that Avast makes computers sluggish, and that frequent pop-ups are distracting.Quick take
- Choose this software if many of your employees work remotely, mostly on computers.
- Consider something else if you’re looking for antivirus protection that doesn’t impact the speed of your computer.
Details
| Price starts at | Free trial, and paid plans start at $36.99/month |
|---|---|
| App Integration | Yes |
| Tech Support | Phone, Email |
| Monthly Plan | $36.99 |
What's in this review?
How does Avast for business work?
Avast is a cloud-based antivirus software. This means that security admins can manage it from any device, as long as they have an Internet connection. It’s a security solution for computers, offering:- Antiphishing
- Antispam
- Application control
- Data shredder
- Firewall
- Https scanner
- On-demand scanning
- Malware protection
- Sandboxing
- Server protection
- Streamed updates
Avast prices and fees
Businesses in search of antivirus software can choose from three plans:
| Antivirus | Antivirus Pro | Antivirus Pro Plus | |
|---|---|---|---|
| Annual cost | $36.99 | $46.99 | $56.99 |
| Features |
| Same as Antivirus, plus:
| Same as Antivirus Pro, plus:
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Businesses in search of more niche solutions might be interested in its other products. Below you’ll find three products that target specific security needs.
| Antivirus for Linux | Standalone Antivirus | Patch Management | |
|---|---|---|---|
| Annual cost | $259.99 | $36.99 | $29.99 |
| Features |
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| Management Console | CloudCare | |
|---|---|---|
| Annual cost | Free with the purchase of any Avast plan | Contact Avast for details |
| Features |
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Good to know: Avast offers a 30-day money-back guarantee, so if you’re not happy with the software you can get a full refund.
How do I sign up for Avast?
Avast is essentially a vendor that sells its own antivirus software. So signing up simply requires that you purchase a membership plan.- Click For business.
- Click Shop.
- Select a plan and click Get it now.
- Enter your payment information and click Place your order.
Pros and cons
Overall, Avast is effective at what it claims to deliver — antivirus protection. Still, weigh the pros and cons before signing up, including:
Pros
- Easy to set up and install — and updates are automatically facilitated by the cloud.
- Compatible with Windows 7 and newer, plus Mac OS, Android and iOS.
Cons
- Virus scans can slow down your systems
Avast reviews and complaints
As of October 2020, Avast’s ratings are 3.7 out of 5 stars on Trustpilot, compiled from more than 3,933 reviews. Many unhappy customers report that it was difficult to contact Avast customer service, and expressed frustration with the “upselling” sales techniques it used to persuade them to purchase a more expensive protection plan. Still, most of those reviewers appear to be individuals, not businesses.
That said, Avast has a generally positive reputation in business forums around the web. In general, people praise its user-friendly interface and overall effectiveness — though some Redditors complain about the frequent pop-ups and claim that Avast slows down the pace of their computers.
How do I contact Avast support?
If you haven’t paid extra for premium support, submit a form online to get in touch with its customer service team. However, businesses that anticipate needed technical support made find its premium support package worth it.
| Free support | Premium support ($20 annually) | |
|---|---|---|
| Support hours | 24/5 | 24/7 |
| First response time | Best effort | 1 hour |
| Web ticketing/email | ||
| Live chat | Only for managed products | |
| Phone | Only for managed products | |
| Request tracking | ||
| Priority status and escalation | ||
| Remote installation, configuration and deployment |
