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What is American Express Entertainment?

Buy tickets first and get preferred seating by simply being a cardmember.

The American Express Experiences program — formerly known as American Express Entertainment — is designed to reward cardholders who regularly attend concerts, fashion events or sporting events. It allows eligible cardholders to enjoy access to better seats at eligible events without paying extra, and, in some cases, it also gives cardholders first crack at buying tickets. Here’s how the program works and how you can opt in.

How do I use American Express Experiences?

All you need is an eligible American Express card and a Ticketmaster account. As of this writing, only the The Amex EveryDay® Credit Card and The Amex EveryDay® Preferred Credit Card don’t have this feature listed. Once you have the two, here’s how to use the program:

  1. Go to the website or the
  2. Search for the event you wish to visit or browse for available offers.
  3. If eligible, on the Ticketmaster site under “Type” select the American Express preferred seating option.
  4. Purchase the tickets with your Amex card or pay with points.

How do I pay with points?

To pay with points, you need to call 800-AXP-EARN. The value of points when redeemed at Ticketmaster is 0.5 cents each, meaning you need 10,000 membership reward points to redeem for a $50 ticket. This is a low value, considering you can get 1 cent per point for other redemption options.

Compare American Express credit cards

Name Product Filter values Rewards Purchase APR Annual fee
Blue Cash Everyday® Card from American Express
3% at US supermarkets on up to $6,000 per year (then 1%), 2% at US gas stations and select US department stores and 1% on other purchases (redeem as statement credit)
0% intro for the first 15 months (then 13.99% to 23.99% variable)
Earn a $200 statement credit after spending $2,000 in the first 6 months. This is a higher-than-average welcome offer for a card with no annual fee. Terms apply, see rates & fees
Blue Cash Preferred® Card from American Express
6% on select US streaming services, 3% on transit and US gas stations, 6% at US supermarkets on up to $6,000 annually, then 1% after that and on other purchases (redeem as statement credit)
0% intro for the first 12 months (then 13.99% to 23.99% variable)
$0 intro annual fee for the first year ($95 thereafter)
Earn a $300 statement credit after you spend $3,000 in purchases on your new card within the first 6 months. Having 6 months to earn a welcome offer is a rare benefit as most cards give you only 3. Terms apply, see rates & fees
American Express® Gold Card
4x at restaurants including delivery and Uber Eats; 4x at US supermarkets on up to $25,000 annually (then 1x points), 3x points on directly-booked flights and 1x points on other eligible purchases
See Pay Over Time APR

Rose Gold is Back

Earn up to 4x points on select purchases, a bevy of travel perks, and a welcome offer worth up to $600 based on our valuation with this upper-mid tier travel card. Terms apply, see rates & fees

Compare up to 4 providers

American Express events

Some of the events where you can use preferred seating or ticket presales are:

  • WWE Monday Night Raw in TD Garden, Boston
  • New York Open – First Round Main Draw in NYCB LIVE, Home of The Nassau Veterans Memorial Coliseum Uniondale, NY
  • Tootsie in Marquis Theater, New York
  • Elton John: Farewell Yellow Brick Road in Chase Center, San Francisco

Find out all the other events at Ticketmaster.

Bottom line

If you often go to concerts or sporting events, consider American Express Entertainment. With the American Express Entertainment program, you get preferred seating at select events, and you sometimes get access to presale tickets.

To access these features, you need an American Express card. But if this is a feature you would rarely use, compare other credit cards.

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