What is American Express Entertainment?

The American Express Experiences program — formerly known as American Express Entertainment — is designed to reward cardholders who regularly attend concerts, fashion events or sporting events. It allows eligible cardholders to enjoy access to better seats at eligible events without paying extra, and, in some cases, it also gives cardholders first crack at buying tickets. Here’s how the program works and how you can opt in.

How do I use American Express Experiences?

All you need is an eligible American Express card and a Ticketmaster account. As of this writing, only the The Amex EveryDay® and The Amex EveryDay® Preferred don’t have this feature listed on t Once you have the two, here’s how to use the program:

1. Go to the ticketmaster.com/americanexpress website or the global.americanexpress.com/entertainment/home.
2. Search for the event you wish to visit or browse for available offers.
3. If eligible, on the Ticketmaster site under “Type” select the American Express preferred seating option.
4. Purchase the tickets with your Amex card or pay with points.

How do I pay with points?

To pay with points, you need to call 800-AXP-EARN. The value of points when redeemed at Ticketmaster is 0.5 cents each, meaning you need 10,000 membership reward points to redeem for a $50 ticket. This is a low value, considering you can get 1 cent per point for other redemption options.

Compare American Express credit cards

American Express events

Some of the events where you can use preferred seating or ticket presales are:

• WWE Monday Night Raw in TD Garden, Boston
• New York Open – First Round Main Draw in NYCB LIVE, Home of The Nassau Veterans Memorial Coliseum Uniondale, NY
• Tootsie in Marquis Theater, New York
• Elton John: Farewell Yellow Brick Road in Chase Center, San Francisco

Find out all the other events at Ticketmaster.

Bottom line

If you often go to concerts or sporting events, consider American Express Entertainment. With the American Express Entertainment program, you get preferred seating at select events, and you sometimes get access to presale tickets.

To access these features, you need an American Express card. But if this is a feature you would rarely use, compare other credit cards.

Frequently asked questions

• What are American Express invites?

  American Express By Invitation Only lets Amex Platinum and Centurion cardmembers buy tickets for special events, such as:

  • Wimbledon VIP Centre Court Package in the UK.
  • US Open Tennis Suite Access.
  • Palm Springs International Film Festival VIP

• Do other credit card issuers offer preferred seating?

  Yes, Chase has a similar program called Chase preferred seating.