Should you let Amazon deliver goods inside your garage?

Posted: 13 November 2020 4:05 pm
News
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Protect your groceries and packages, but you’ll need to grant Amazon access to your garage.

Amazon initially launched its Key In-Garage Delivery service to 50 cities. It’s now expanding to 4,000 cities across the United States, allowing millions of Amazon Prime members to enjoy contactless package delivery straight into their garage.

How does Amazon’s In-Garage Delivery service work?

On the day your package is out for delivery, you’ll get a notification on the Key by Amazon app. The driver opens your garage with their Amazon scanner, drops off the package and closes the door before leaving. You’ll receive a final notification confirming that your package has been squared away.

Who is eligible?

The equipment, smartphone apps and membership accounts you’ll need to use Key by Amazon’s In-Garage Delivery include:

  • Amazon Prime membership
  • A garage door compatible with myQ Smart Garage Hub
  • Key by Amazon app
  • myQ app
  • Optional camera from Ring Indoor Cam, Ring Stick up Cam or the myQ Smart Garage Camera

Is it safe?

Yes. Drivers only get temporary, one-time access to your garage on the delivery day after passing a multi-step authentication process. And Amazon vets its drivers through comprehensive background checks.

It’s Amazon’s policy that the driver should not go more than five feet inside your garage. They should also place your packages out of your driving path, so you shouldn’t have any obstructions when you pull your car in. And they should always make sure that your garage door closes completely before leaving.

For extra protection, you can link a compatible camera that allows you to watch deliveries in real time.

Pros and cons of Amazon’s In-Garage Delivery

Consider these perks and drawbacks of this innovative delivery system.

Pros

  • Safeguard your packages. Protect your groceries and packages from porch pirates, damage and bad weather.
  • Contactless. Get what you need without interacting with drivers.
  • Convenient. Get your groceries and packages while you’re away.
  • Amazon Happiness Guarantee. If the package was damaged during delivery or if you’re just not satisfied, Amazon promises to work with you to correct the problem.

Cons

  • Required memberships and tech. You’ll need a smartphone, a Prime account and a garage door equipped with myQ Smart Garage Hub.
  • Security risks. Security flaws in smart locks could leave you more vulnerable to hackers than a traditional lock.
  • Insurance risks. Potential for insurance exposure if a delivery driver is injured on your property.

Photo: Supplied

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