Check which airlines have waived change fees due to coronavirus

You could be eligible for a free change or refund if you booked an upcoming flight.

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We’ll update this post as new announcements are made.

Several major airlines have adjusted flight schedules in light of recent coronavirus outbreaks. Some are also offering rescheduling flexibility due to the situation. If you booked a flight to an affected region, you may be able to make a change free of charge.

And with President Trump’s 30-day travel ban on 26 European countries, it’s important to check your airline’s policy. Canada also closed its borders to foreigners, with the exception of US citizens. Before you make travel plans, or if you have an upcoming flight booked, check which airlines have canceled routes or updated their change policies.

Airline Updated change policy Date updated More info
Air Canada Change up to 2 hours before scheduled flights booked prior to March 31. Free cancellation for flights booked before March 31. Credit valid for travel through March 31, 2021. 3/25/2020 More info
Alaska Airlines Change fees waived/ refunds given depending on fare type for flights booked from Feb. 27 to April 30 for travel through Feb. 28, 2021. 3/17/2020 More info
American Airlines No change fee for tickets purchased through April 15. Rescheduled travel must be booked by Dec. 31 or 12 months after original trip — whichever is sooner. 3/26/2020 More info
British Airways No change fee on travel through May 31 3/17/2020 More info
Cathay Pacific Cancel for free on flights booked on or before March 23 for travel through May 31. Rebook for travel before Dec. 10. Free change on travel through May 31. Ticket change deadlines apply. 3/25/2020 More info
Delta No change fees for domestic flights through April 30 and international flights through May 31. 3/19/2020 More info
Frontier Free change or cancellation through March 31 3/25/2020 More info
Hawaiian Airlines No change fee for flights booked through March 31 3/17/2020 More info
JetBlue No change fee for travel through May 31 and on bookings made between March 6 and March 31 for travel through Sept. 8. Customers can rebook through Oct. 24. No change fee for new flights booked through March 31. 3/25/2020 More info
Southwest As per its usual policy, no change for flights canceled up to 10 minutes before departure. Funds can be used for future travel up to one year after original purchase, with some extensions: Customers' funds set to expire between March 1 and May 31, 2020 will now expire June 30, 2021. Applies to flight cancellations as well. Change flights through April 30 up to 60 days from the original date of travel without paying any fare difference if traveling from same origin and destination. Visit southwest.com/rebook. 3/25/2020 More info
Spirit Receive a credit for flights canceled. Credit can be used up to 6 months. 3/17/2020 More info
Sun Country No change fee for travel through May 31 3/17/2020 More info
Qantas All international flights from Australia suspended from end of March through at least May 31. No change fee on flights through July 31 if changes are made by April 30. Get a flight credit to be used within 18 months. 3/26/2020 More info
United Airlines No change fee for flights booked on or before March 2 for travel through May 31. Ticket holders who cancel a flight will receive a credit to be used within 12 months. See United’s travel notices for full details on travel waivers. On international flights disrupted by travel restrictions, receive a credit to use within 12 months. After 12 months, ticket holders who do not rebook will receive a refund. 3/25/2020 More info
Virgin Atlantic No change fees for travel through Nov. 30. Rebook before April 30, 2021. 3/25/2020 More info

Other steps airlines have taken

Major airlines including American, United and Delta have implemented stricter cleaning practices and standards in light of the coronavirus. Delta recently announced a fogging procedure that disinfects surface areas in its aircraft. The airline noted it uses a “safe, high-grade EPA-registered disinfectant that is highly effective against many communicable diseases, including coronaviruses.”

Airlines like Southwest, Jet Blue and others have enhanced their cleaning procedures with measures like regular deep cleans and daily wipe-downs of hard surfaces like armrests and tray tables.

Picture: Getty Images

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