Get your blood pumping with hundreds of adrenaline-inducing experiences you won’t find anywhere else.
Whether you decide to jump off a cliff or go off-road racing, Adrenaline has thrilling options for everyone. Use Adrenaline to find the perfect experience gift, to add adventure to your vacation or just to try something new that’s still close to home. Whatever you decide, Adrenaline experiences are a surefire way to add some excitement to your life.
Adrenaline discount and coupon codes September 2018
What can I buy at Adrenaline?
Adrenaline advertises more than a thousand activities, adventures and things to do, which at first can seem a little overwhelming. Luckily, it’s easy to shop on the Adrenaline site with its city-search feature.
Experiences are available in nearly every region of the US in the following cities:
|West Palm Beach||Florida|
|East Glacier Park||Montana|
|Atlantic City||New Jersey|
|Santa Fe||New Mexico|
|Long Island||New York|
|New York City||New York|
|Myrtle Beach||South Carolina|
|Salt Lake City||Utah|
|Washington, D.C.||Washington, D.C.|
You can also sort by the kind of activity you’d like to do. Narrow your choices with these four categories: Driving experiences, water sports, flying experiences and land adventures. To give you an idea of what to expect, here’s a sample of the adventures you might find:
With all Adrenaline has to offer, shopping for a gift can feel overwhelming. Luckily, Adrenaline sells gift card, so your family or friends can choose the perfect experience themselves.
How do I use my coupon code?
Shipping, delivery and payments
Can I get free delivery?
Unfortunately, no. You’ll pay a service delivery fee of $4.50 when you order with Adrenaline.
You can choose to receive your certificate by email for no additional charge or by mail as part of an Adrenaline gift pack, which is a little decorative tin containing your certificate.
If you choose to receive the gift pack in the mail, gift vouchers of more than $119 ship express for free. If you order more than one voucher as a gift, the average price of all vouchers purchased must be more than $119 to qualify for free shipping, regardless of your order’s total.
Orders that don’t qualify for free shipping are subject to a standard $12 delivery charge. All orders are require a $4.50 service delivery fee.
How can I track my order?
Adrenaline sends you a shipping confirmation email when your order ships. Use the tracking info in the email to track your order. You can also contact Adrenaline customer service if you need additional assistance by calling 888-992-3736 or using the online chat option.
You can pay for your Adrenaline experience with Visa, Mastercard, American Express, Discover or PayPal. The Adrenaline site is safe and secured and uses SSL encryption by Symantec.
What is Adrenaline’s return policy?
Adrenaline offers returns for up to 14 days after your purchase. It guarantees the lowest price, so contact customer service if you see a lower price advertised through another company. Adrenaline experiences expire five years after purchase, but can be exchanged until then for other vouchers.
Are Adrenaline returns free?
Your certificate must be returned within 14 days of purchase. You’ll get a complete refund, less the $4.50 service delivery fee. Some experiences may charge a 10% fee or up to $30 per person for changing dates or activities. Changes to your booking require a minimum of 31 days written notice.
How do I return an experience with Adrenaline?
To return an experience to Adrenaline, contact customer service within 14 days of purchase by phone, the online contact form or live chat. Making a changes to your booking requires that you contact Adrenaline within 31 days of the booked date.
- By phone. You can call customer service at 888-992-3736 Monday through Friday, from 8:30 a.m. to 5:30 p.m., and Saturday and Sunday from 9 a.m. to 3 p.m. CT.
- By online contact form. Go to the Adrenaline website and click Contact Us at the bottom of the homepage. Fill out the Online Customer Care form with your contact info and return or exchange request.
- By live chat. Go to the Adrenaline website and click Live Chat Online in the upper right-hand corner of the homepage. Fill out your contact information and then ask them about starting your return or exchange.
When’s the next Adrenaline sale?
Adrenaline has an email newsletter to let adventure seekers know about any special promotions that might be going on. Check out the hot deals section by clicking Today’s Deals on the homepage to find out about any special savings for the day. Discounts vary from 4% to 57% off experiences like helicopter rides, skydiving and hot air balloon rides.
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What sets this brand apart?
Although there are other experience-oriented gift sites online, few have a selection as large as Adrenaline’s. With hundreds of experiences available near dozens of US cities, there’s truly something for everyone. We love that Adrenaline offers gift certificates and flexible return and cancellation policies, making it the perfect place to shop for a gift. Its lowest price guarantee ensures that you’re always getting the best deal, which is a great bonus. Plus, certificates don’t expire for five years and can be extended for a small fee, so even procrastinators will enjoy their gift — eventually.
What do people really say about this brand?
Online feedback about Adrenaline is largely positive. The site receives 3.5 stars or better on nearly every customer review site. Happy customers note that Adrenaline made the booking experience easy and provided great customer service. They also mention that the experiences they booked were enjoyable and professionally managed. Unsatisfied customers complain that Adrenaline rescheduled their experience at the last minute. One customer also mentioned that Adrenaline refused to issue a refund, even though he’d called to ask within 48 hours of purchasing.
What is Adrenaline’s history?
Adrenaline was founded by people who are adrenaline junkies themselves — always seeking out the next adventure. The company’s been in the business of providing top-notch experiences for 20 years. That means it’s served and helped thousands of people have amazing adventures, so you’re definitely in good hands. Adrenaline says it only partners with the best experience providers, usually those employees have already tried. The company is committed to providing an excellent experience for its customers.
How can I contact customer support?
You can call an Adrenaline customer service agent at 888-992-3736. If you’re calling from outside the US, the best number is 312-267-2579. A live chat option is also available on the Adrenaline website. For less urgent matters, use the email form located under the Contact Us tab on the Adrenaline website. Customer service agents are available Monday through Friday from 8:30 a.m. to 5:30 p.m., and Saturday and Sunday from 9 a.m. to 3 p.m. CT.
What about social media?
You can find photos of people participating in Adrenaline experiences under the hashtag #ShareAdrenaline. The brand’s still building its presence on Instagram, where it has about 1,000 followers. Its feed is full of photos of adventures around the country and advertisements for upcoming promotions, but it’s largely inactive and hasn’t posted since last year. It seems to have a larger following on Facebook, where it boasts more than 35K followers, but it rarely posts anything new there, either. Recently, Adrenaline has been uploading more videos to its YouTube channel, but the adventure-fueled clips aren’t gaining much popularity yet.
Why should I shop at Adrenaline?
- Flexible vouchers. Exchange your voucher for the exact experience you want.
- Lowest price guarantee. Adrenaline won’t be undersold.
- 14-day return policy. If you change your mind, you can get a refund on your voucher.
- Hidden costs. Unclear fees for processing and exchanges add up quickly.
- Multiple providers. Some experiences are run by companies that are less than reliable.
- Confusing shipping policy. The free delivery threshold is complicated and difficult to understand.
Use Adrenaline to shop for an adventure for your next vacation or an experience gift. Since it works with multiple providers, we recommend reading reviews of adventure companies before you book. We love that Adrenaline offers flexible exchanges and a 14-day return policy, but we’d like more explanation to justify fees that aren’t presented upfront. Overall, Adrenaline provides excellent customer service and is a great booking company to work with.