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Once known for discount name-brand shoes, 6pm now stocks fashion for the whole family, including clothing, bags and accessories. You’ll find lots of your favorite brands for less, like DKNY, Billabong, Lucky Brand and more. But if you find something you like, snap it up, because stock turns over quickly.
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What can I buy at 6pm?
You can find more than just brand-name shoes at 6 pm. This online retailer also stocks thousands of brand-name clothes for women, men and kids, along with accessories and bags. Here’s a closer look at everything 6pm carries:
- Shoes
- Clothing
- Accessories
- Bags
- Sporting goods
- Watches
- Eyewear
Our top picks from 6pm
What is 6pm?
This online retailer has been offering discounted name brands since 2007. Although it was once only thought of as a go-to for bargains on high-end shoes, you’ll now find clothes, accessories and bags, including fashions for kids and men. A division of Zappos, 6pm wants to be your destination for discount fashion.
How do I use my coupon code?
Using your coupon code at 6pm is simple. Just follow these steps:
Why isn’t my promo code working?
If your code isn’t working:
- Check to make sure it hasn’t expired.
- Is the item you’ve selected included in the promo code offer?
- Is the promo available in your country?
- Check the spelling of your code; codes oftentimes are case-sensitive.
If your code still isn’t working, contact 6pm directly at 888-676-2660 or cs@6pm.com.
Shipping, delivery and payments
Can I get free delivery?
There are two ways to get free shipping: order two or more items at any price, or spend at least $50 on one item to qualify.
Shipping costs
If you don’t qualify for free shipping, here’s what you pay for standard shipping, or to upgrade your delivery method:
| Shipping method | Cost | Delivery speed |
|---|---|---|
| Standard shipping | $3.95 | 4-5 business days plus the time it takes to handle and pack a shipment. |
| 2-business day shipping | $9.99 | 2 business days plus the time it takes to handle and pack a shipment. |
| 1-business day shipping | $14.99 | 1 business days plus the time it takes to handle and pack a shipment. |
How can I track my order?
You can check the status of your order and track it once it ships from your 6pm account. Just click the Track your order link at the bottom of the homepage, then log into your account. Or, you can log in using your Amazon account credentials to look up your order history.
Payment options
You can pay for your purchase at 6pm with Visa, Mastercard, Discover or American Express. Paypal is not accepted.
If you’re having trouble using 6pm’s website or entering your payment method, the company suggests downloading Firefox and trying again. The site also supports Internet Explorer 10 and above (for Windows users) and Safari (for Macintosh users).
What is 6pm’s returns policy?
You can return your item within 30 days of the date of purchase. But you will be responsible for shipping fees.
To be eligible for a return, the item must be unworn and undamaged. If it shipped with a security tag, that tag must still be intact if you want to return it.
Can I exchange my item for a different color or size?
No, 6pm does not offer exchanges at this time. If you need a different color or size, you’ll need to return your item first, then reorder the new one.
Are 6pm returns free?
No, you’ll be on the hook for the cost of return shipping.
How do I return an item to 6pm?
To return an item, follow these steps:
- Log into your 6pm account and go to your order history.
- Click on the order containing the item(s) you want to return, and select the item(s) by checking the box next to it.
- Click Return checked items.
- Fill out the optional survey if you want, then click Continue return process.
- Follow the instructions. Be sure to package all items in their original packaging, including the LPN bar code that shipped with them. If you do not have the original packaging, print and include the email containing your confirmation number with your shipping box.
- Use the return address the appears on the final screen of the return process. Note: 6pm does not provide shipping labels.
- Pay for shipping.
- You will get an email once your refund has been applied
6pm returns address
The correct returns address will appear on the final screen during the online returns process. Be sure to follow the instructions provided for a smooth, speedy return.
When’s the next sale?
If you’re on a hunt for the deepest discounts available from 6pm, we suggest signing up for its email list, or following the company on social media to stay in the know about its most current deals and sales.
You can also shop the Clearance page on its website, where you’ll find markdowns of sometimes more than 70%.
Another way to save at all your favorite retailers is to sign up for finder’s deals newsletter so you can get the latest sales and coupons delivered right to your inbox!
How do I contact customer support?
If you need to contact 6pm, you can call 888-676-2660 between 6 a.m. and 8 p.m. PST or send an email to cs@6pm.com.
Pros & cons
Pros
- Selection: 6pm has selections for the whole family.
- Pricing: Get name-brand fashions at a discount.
- Free shipping: If you purchase more than one item, or one item that is at least $50, you’ll get free standard shipping.
Cons
- Returns: You’ll have to cover the cost of shipping when returning anything.
Bottom line
6pm is a one-stop shop for discounted name-brand clothing, shoes and accessories for the whole family. You get free shipping when you spend at least $50, but you’ll have to foot the bill for shipping a return.
Frequently asked questions
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