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Supplement your health insurance with 24/7 telemedicine support.
4 Your Health offers a 24-hour telemedicine service alongside customized meal plans and interval-training workout videos. But the service costs $14.95 monthly and its telemedicine support is limited to general practitioners.
4 Your Health’s response to the COVID-19 outbreak
As the world responds to the COVID-19 outbreak, 4 Your Health is advising subscribers to take symptoms seriously:
If you are showing symptoms or concerned that you may have come in contact with someone who is infected, 4 Your Health will direct you to a care facility or instruct you to self-quarantine based on your symptoms, age, medical history and other personal information.
If you are not showing symptoms and are concerned about the disease, 4 Your Health will redirect you to a licensed physician who can provide an informational consult and answer questions.
4 Your Health can be a useful first step for subscribers with health concerns, providing information and advice and possibly eliminating the need to see a doctor in person for minor concerns. But for serious medical concerns, call your doctor, even if it means using your health insurance or paying out of pocket.
4 Your Health is an online healthcare service for individuals. It offers telemedicine services alongside meal plans, online workout videos and email access to a number of medical specialists for additional wellness coaching.
What features does 4 Your Health offer?
4 Your Health’s offerings can be broken down into four distinct categories:
Telemedicine:
Call, email or video chat with a licensed US physician or nurse within the state you reside. 4 Your Health’s telemedicine service is available 24 hours a day and can be used to diagnose many common ailments, including allergies, infections and sports injuries.
You don’t need insurance to speak to a doctor and can get prescriptions forwarded to your local pharmacy for pickup.
Meal plans:
Courtesy of the Cooking Light Diet — a subscription-based personalized meal plan service — 4 Your Health offers customized meal plans and chef-tested recipes accompanied by grocery lists for simplified shopping. Meal plans can be modified based on patient allergies and dietary restrictions.
Online workout videos:
Access high-intensity interval training (HIIT) videos from Group HIIT on your computer, tablet or mobile device for on-the-go training.
Wellness experts:
4 Your Health also gives its members access to a variety of psychologists, dentists, pharmacists, dieticians, fitness training and alternative medicine specialists. These specialists are available by email to answer queries and provide insight and support.
How much does it cost?
4 Your Health offers a free 14-day trial of its services. After that, the service costs $14.95 monthly and can be canceled at any time.
Can employers offer access to 4 Your Health as an employee benefit?
4 Your Health’s parent company, Synapse Group, advertises 4 Your Health as an available employee benefit, but this feature isn’t available to employers — yet. We called and spoke to a 4 Your Health rep who told us the service should open up to employers in the future.
Is 4 Your Health a replacement for health insurance?
4 Your Health is not a replacement for health insurance. Health insurance provides a range of coverage options, including doctor’s visits, specialists, medical emergencies and chronic diseases.
4 Your Health, on the other hand, is a telemedicine service. It may help supplement your health insurance but isn’t a suitable replacement.
Pros and cons
Pros
Free trial. If you’re not sure 4 Your Health is for you, you can try the service for free for 14 days.
Accessibility. 4 Your Health can be accessed from a computer, tablet or mobile device.
Wide range of specialists. A number of medical specialists can be accessed using 4 Your Health’s wellness expert feature, from fitness experts to psychologists.
24/7 access. Call a doctor from the app for medical support where and when you need it.
Cons
Limited diagnostics. The doctors available through 4 Your Health’s telemedicine feature are general practitioners — not specialists. Should you have a medical concern that falls outside the realm of their expertise, you’ll be referred to a doctor outside 4 Your Health.
Limited customer support. 4 Your Health’s customer support is limited to phone and email inquiries.
Compare alternatives to 4 Your Health
4 Your Health reviews and complaints
Customer feedback on 4 Your Health is scarce. The company doesn’t have a page on TrustPilot or the Better Business Bureau (BBB) — but its parent company does.
Synapse Group is an accredited BBB business with an A+ rating but its customers are critical of its services. It has 205 BBB customer complaints to its name, with customers flagging delivery mishaps and billing subscription errors.
Bottom line
4 Your Health offers a 24/7 telemedicine service alongside workout videos and personalized meal plans. But its repertoire of physicians have limited diagnostic abilities and the service isn’t a viable substitution for health insurance.
Yes, all of 4 Your Health’s doctors are licensed US physicians.
4 Your Health customer service can be reached seven days a week at 855-578-5516 from 9 a.m. to 7 p.m., ET. It can also be reached by email at contactus@4yourhealth.com.
In the event that you require medical support outside the expertise of 4 Your Health’s available physicians, you’ll be referred to an appropriate specialist and responsible for covering all costs of the visit.
Shannon Terrell is a writer for Finder who studied communications and English literature at the University of Toronto. On any given day, you can find her researching everything from equine financing and business loans to student debt refinancing and how to start a trust. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies.
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